{"id":133,"date":"2025-05-06T17:26:53","date_gmt":"2025-05-06T17:26:53","guid":{"rendered":"https:\/\/clerita.ee\/?page_id=133"},"modified":"2026-04-22T06:35:23","modified_gmt":"2026-04-22T06:35:23","slug":"koolitused-ja-tootoad","status":"publish","type":"page","link":"https:\/\/clerita.ee\/en\/koolitused-ja-tootoad\/","title":{"rendered":"Trainings and workshops"},"content":{"rendered":"<div class=\"wp-block-group has-background\" style=\"background-color:#f2f0e9\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Practical and meaningful trainings and workshops that help you improve your skills and knowledge. The trainings focus on supporting people, teamwork, communication skills and other important areas. Each training is tailored to the needs of the participants and the specifics of the field.<\/p>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-d596ed04 wp-block-uagb-separator--icon\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><div class=\"wp-block-uagb-separator-element\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M256 512c141.4 0 256-114.6 256-256s-114.6-256-256-256C114.6 0 0 114.6 0 256S114.6 512 256 512zM129.2 265.9C131.7 259.9 137.5 256 144 256h64V160c0-17.67 14.33-32 32-32h32c17.67 0 32 14.33 32 32v96h64c6.469 0 12.31 3.891 14.78 9.875c2.484 5.984 1.109 12.86-3.469 17.44l-112 112c-6.248 6.248-16.38 6.248-22.62 0l-112-112C128.1 278.7 126.7 271.9 129.2 265.9z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Effective networking for client-centered service (in Estonian)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Short description:<\/strong>This training provides the knowledge and skills to map, analyze, and engage a client's network, and to enhance cooperation between all parties involved.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Continue reading<\/summary>\n<p class=\"wp-block-paragraph\"><strong> <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\"The training focuses on client-centered network collaboration and on fostering cooperation among the parties involved. The training is interactive, including short lectures, discussions, and practical exercises. Participants will gain knowledge and skills in mapping client networks, understanding methods of collaboration, recognizing barriers of cooperation, and applying strategies to overcome them. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Learning outcome<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph translation-block\">\u2022 knows the principles of network-based collaboration in the social field;;<br>\u2022 is able to identify and map the parties involved in client work; <br>\u2022 is able to analyze the role of the network in supporting the client;<br>\u2022 understands what collaboration barriers may occur and how to overcome them;<br>\u2022 knows practical methods for engaging stakeholders and enhancing cooperation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Target group:<\/strong>Social sector professionals who work with diverse target groups and whose daily work involves network-based collaboration, communication with partners, and building supportive and trusting relationships.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Duration:<\/strong>: 16 akt<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/clerita.ee\/wp-content\/uploads\/2026\/04\/Oppekava_Tohus-vorgustikutoo-kliendikesksel-teenusel-1.pdf\" style=\"background-color:#8a4b2d\" target=\"_blank\" rel=\"noreferrer noopener\">Curriculum<\/a><\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-85ac3f0a wp-block-uagb-separator--icon\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><div class=\"wp-block-uagb-separator-element\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M256 512c141.4 0 256-114.6 256-256s-114.6-256-256-256C114.6 0 0 114.6 0 256S114.6 512 256 512zM129.2 265.9C131.7 259.9 137.5 256 144 256h64V160c0-17.67 14.33-32 32-32h32c17.67 0 32 14.33 32 32v96h64c6.469 0 12.31 3.891 14.78 9.875c2.484 5.984 1.109 12.86-3.469 17.44l-112 112c-6.248 6.248-16.38 6.248-22.62 0l-112-112C128.1 278.7 126.7 271.9 129.2 265.9z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Genuine Listening \u2013 Developing Conscious Listening Skills in Social Work<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Short description:<\/strong>The training supports participants' conscious listening skills by providing practical tools for active listening and for recognizing and overcoming listening barriers.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Continue reading<\/summary>\n<p class=\"wp-block-paragraph\"><strong> <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The focus is on trust-building communication with vulnerable target groups. The training is inclusive, featuring short lectures, discussions, and practical exercises. Participants have the opportunity to reflect on their listening styles, share experiences, and learn both from the trainer and from each other.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Learning outcome<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-understands the role and impact of listening in social work;<br>-is aware of the main barriers to listening and knows how to overcome them;<br>-is familiar with active listening techniques and is able to apply them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Target group:<\/strong>Professionals in the social sector who work with vulnerable groups and are engaged in daily tasks that involve listening, understanding, and establishing supportive relationships<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Duration:<\/strong>8 akh<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/clerita.ee\/wp-content\/uploads\/2026\/04\/Oppekava_Pariselt-kuulamine-\u2013-teadlik-kuulamisoskus-sotsiaaltoos.pdf\" style=\"background-color:#8a4b2d\" target=\"_blank\" rel=\"noreferrer noopener\">Curriculum<\/a><\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-e5ff1986 wp-block-uagb-separator--icon\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><div class=\"wp-block-uagb-separator-element\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M256 512c141.4 0 256-114.6 256-256s-114.6-256-256-256C114.6 0 0 114.6 0 256S114.6 512 256 512zM129.2 265.9C131.7 259.9 137.5 256 144 256h64V160c0-17.67 14.33-32 32-32h32c17.67 0 32 14.33 32 32v96h64c6.469 0 12.31 3.891 14.78 9.875c2.484 5.984 1.109 12.86-3.469 17.44l-112 112c-6.248 6.248-16.38 6.248-22.62 0l-112-112C128.1 278.7 126.7 271.9 129.2 265.9z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Empathetic communication with vulnerable target groups<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Short description:<\/strong>The training develops participants' empathy and covers communication techniques that help establish safe and supportive contact with vulnerable target groups.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Continue reading<\/summary>\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The training focuses on empathetic listening, understanding emotions, and the importance of supportive language and body language. The practical and engaging format includes short lectures, discussions, pair and group work, all supporting participants' personal and professional development.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learning outcome<\/strong> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-understands the role and importance of empathy in social work;<br>-is aware of the impact of emotions on communication and is able to manage them consciously;<br>-understands the principles of empathetic communication and how to apply them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Target group:<\/strong>Social sector professionals who wish to deepen their empathetic communication skills to more effectively support and build trusting relationships with clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Duration:<\/strong>8 akh<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/clerita.ee\/wp-content\/uploads\/2026\/04\/Oppekava_Empaatiline-suhtlemine-haavatavate-sihtruhmadega.pdf\" style=\"background-color:#8a4b2d\" target=\"_blank\" rel=\"noreferrer noopener\">Curriculum<\/a><\/div>\n<\/div>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-feb6ae15 wp-block-uagb-separator--icon\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><div class=\"wp-block-uagb-separator-element\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M256 512c141.4 0 256-114.6 256-256s-114.6-256-256-256C114.6 0 0 114.6 0 256S114.6 512 256 512zM129.2 265.9C131.7 259.9 137.5 256 144 256h64V160c0-17.67 14.33-32 32-32h32c17.67 0 32 14.33 32 32v96h64c6.469 0 12.31 3.891 14.78 9.875c2.484 5.984 1.109 12.86-3.469 17.44l-112 112c-6.248 6.248-16.38 6.248-22.62 0l-112-112C128.1 278.7 126.7 271.9 129.2 265.9z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Piiride seadmise ja enesehoiu oskused sotsiaalvaldkonna t\u00f6\u00f6tajale<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Short description:<\/strong>The training supports social sector professionals in setting and maintaining professional boundaries and developing effective self-care strategies to prevent burnout and sustain well-being.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Continue reading<\/summary>\n<!--more-->\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The training focuses on raising awareness of one's own needs, stress management, and boundary-respecting communication with both clients and colleagues. It is practical and inclusive, incorporating various formats that support participant learning. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learning outcome<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-understands the importance of self-care and boundaries in the context of social work;<br>-is able to set and maintain professional boundaries in communication;<br>-is familiar with effective stress management and recovery methods and is aware how to apply them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Target group:<\/strong>Social sector professionals who wish to strengthen their skills in maintaining professional boundaries and develop self-care practices to support their mental well-being at work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Duration: <\/strong>6 akh<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/clerita.ee\/wp-content\/uploads\/2026\/04\/Oppekava_Piiride-seadmise-ja-enesehoiu-oskused-sotsiaaltootajale.pdf\" style=\"background-color:#8a4b2d\" target=\"_blank\" rel=\"noreferrer noopener\">Curriculum<\/a><\/div>\n<\/div>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-6d730439 wp-block-uagb-separator--icon\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><div class=\"wp-block-uagb-separator-element\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M256 512c141.4 0 256-114.6 256-256s-114.6-256-256-256C114.6 0 0 114.6 0 256S114.6 512 256 512zM129.2 265.9C131.7 259.9 137.5 256 144 256h64V160c0-17.67 14.33-32 32-32h32c17.67 0 32 14.33 32 32v96h64c6.469 0 12.31 3.891 14.78 9.875c2.484 5.984 1.109 12.86-3.469 17.44l-112 112c-6.248 6.248-16.38 6.248-22.62 0l-112-112C128.1 278.7 126.7 271.9 129.2 265.9z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Training for Internship Supervisors: Skills in Mentoring and Providing Feedback<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Short description:<\/strong>The training develops practice supervisors\u2019 skills in mentoring and providing feedback to support interns\u2019 learning and development across various fields<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Continue reading <\/summary>\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The training focuses on effective coaching methods, providing constructive feedback, and the ability to motivate and support interns in their work. It includes various practical exercises, creating an inclusive learning environment.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learning outcome<\/strong> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">- understands the importance of coaching and feedback in supporting the intern\u2019s learning and professional development;<br>-is familiar with various coaching and communication strategies for guiding the internship process and knows how to apply them;<br>-understands the principles of providing constructive, development-supportive, and motivating feedback and knows how to apply them in various coaching situations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Target group:<\/strong>Internship supervisors and mentors across various fields who wish to develop their mentoring and feedback skills.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Duration:<\/strong> 6 akh<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/clerita.ee\/wp-content\/uploads\/2026\/04\/Oppekava_Praktikajuhendajate-koolitus_juhendamise-ja-tagasiside-andmise-oskused.pdf\" style=\"background-color:#8a4b2d\" target=\"_blank\" rel=\"noreferrer noopener\">Curriculum<\/a><\/div>\n<\/div>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-0130def0 wp-block-uagb-separator--icon\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><div class=\"wp-block-uagb-separator-element\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M256 512c141.4 0 256-114.6 256-256s-114.6-256-256-256C114.6 0 0 114.6 0 256S114.6 512 256 512zM129.2 265.9C131.7 259.9 137.5 256 144 256h64V160c0-17.67 14.33-32 32-32h32c17.67 0 32 14.33 32 32v96h64c6.469 0 12.31 3.891 14.78 9.875c2.484 5.984 1.109 12.86-3.469 17.44l-112 112c-6.248 6.248-16.38 6.248-22.62 0l-112-112C128.1 278.7 126.7 271.9 129.2 265.9z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">For custom trainings, the content and scope can be adjusted to fit the client\u2019s needs. Trainings can be conducted at the client\u2019s premises, in venues organized by the trainer, or online. The price for custom trainings is determined in cooperation with the client, based on the scope of the training and the conditions of its delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Would you like to request a training or receive more information? <\/strong>Feel free to contact by calling +372 5853 9065, emailing katrin@clerita.ee\n, or using <a href=\"https:\/\/clerita.ee\/en\/kontakt\/\" data-type=\"link\" data-id=\"https:\/\/clerita.ee\/kontakt\/\">contact form<\/a> <\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Praktilised ja sisukad koolitused ning t\u00f6\u00f6toad, mis aitavad t\u00e4iendada oma oskusi ja teadmisi. Koolitused keskenduvad inimeste toetamisele, meeskonnat\u00f6\u00f6le, suhtlemisoskusele ning muudele olulistele valdkondadele. Iga koolitus on kohandatud vastavalt osalejate vajadustele ja valdkonna erip\u00e4radele. T\u00f5hus v\u00f5rgustikut\u00f6\u00f6 kliendikesksel teenusel L\u00fchikirjeldus: Koolitus annab teadmisi ja oskusi, kuidas kaardistada, anal\u00fc\u00fcsida ja kaasata kliendi v\u00f5rgustikku ning t\u00f5hustada osapoolte vahelist koost\u00f6\u00f6d. &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/clerita.ee\/en\/koolitused-ja-tootoad\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Koolitused ja t\u00f6\u00f6toad&#8221;<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"twentyseventeen-featured-image":false,"twentyseventeen-thumbnail-avatar":false},"uagb_author_info":{"display_name":"KatJA","author_link":"https:\/\/clerita.ee\/en\/author\/katja\/"},"uagb_comment_info":0,"uagb_excerpt":"Praktilised ja sisukad koolitused ning t\u00f6\u00f6toad, mis aitavad t\u00e4iendada oma oskusi ja teadmisi. Koolitused keskenduvad inimeste toetamisele, meeskonnat\u00f6\u00f6le, suhtlemisoskusele ning muudele olulistele valdkondadele. Iga koolitus on kohandatud vastavalt osalejate vajadustele ja valdkonna erip\u00e4radele. T\u00f5hus v\u00f5rgustikut\u00f6\u00f6 kliendikesksel teenusel L\u00fchikirjeldus: Koolitus annab teadmisi ja oskusi, kuidas kaardistada, anal\u00fc\u00fcsida ja kaasata kliendi v\u00f5rgustikku ning t\u00f5hustada osapoolte vahelist koost\u00f6\u00f6d.&hellip;","_links":{"self":[{"href":"https:\/\/clerita.ee\/en\/wp-json\/wp\/v2\/pages\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clerita.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clerita.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clerita.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clerita.ee\/en\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":5,"href":"https:\/\/clerita.ee\/en\/wp-json\/wp\/v2\/pages\/133\/revisions"}],"predecessor-version":[{"id":1199,"href":"https:\/\/clerita.ee\/en\/wp-json\/wp\/v2\/pages\/133\/revisions\/1199"}],"wp:attachment":[{"href":"https:\/\/clerita.ee\/en\/wp-json\/wp\/v2\/media?parent=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}