1. General provisions
1.1 This privacy policy page regulates the principles regarding the collection, processing and storage of personal data. Personal data is collected, processed and stored by the controller of personal data, Clerita OÜ (hereinafter referred to as the data processor).
1.2 A data subject for the purposes of the privacy terms and conditions is a customer or other natural person whose personal data is processed by the data processor.
1.3 A customer for the purposes of the privacy policy is anyone who purchases goods or services from the data processor's website.
1.4 The data processor complies with the data processing principles set out in legislation, including processing personal data lawfully, fairly and securely. The data processor is able to confirm that personal data has been processed in accordance with the provisions of legislation.
2. Legal basis
2.1. Personal data is processed in order to fulfill the obligations arising from the contract concluded with the client.
2.2. The processing of personal data is based on a legal obligation, for example, for accounting purposes or to resolve consumer complaints.
3. Collection, processing and storage of personal data
3.1. We collect and process data primarily electronically – through our website and email.
3.2. By sharing their data, the customer consents to its use for the purposes described in this privacy policy.
3.3. The client is responsible for ensuring that the information provided is correct and up-to-date. Providing false information is a violation of the privacy policy.
3.4. We are not liable for any damages resulting from the provision of false information.
3.5. Purchase data (e.g. date, product/service, quantity, customer information) is used as purchase history and for customer preference analysis.
3.6. Customer contact information is used for customer service purposes.
3.7. IP addresses and other network data are used to provide the service and to generate web statistics.
3.8. Personal data is collected in the following ways:
3.8.1 making a purchase via the website
3.8.2 submitting data via the website
3.8.3 using cookies
3.9. If necessary, we may share data with third parties, such as accountants or logistics service providers.
3.10. The data processor will retain personal data only for as long as is necessary to fulfill the purpose for which it was collected. The duration of retention also depends on the need to respond to user inquiries, resolve potential problems, and comply with legal obligations regarding record keeping. If the data is no longer needed or is not required by law to be retained, we will securely delete it.
4. Data subject rights
4.1. Every person has the right to access and view their personal data.
4.2. The person has the right to receive information about how and for what purpose their personal data is used.
4.3. If personal data is inaccurate or incomplete, the person has the right to correct or supplement it.
4.4. If the processing of data is based on the consent of the person, he or she has the right to withdraw this consent at any time.
4.5. To exercise your rights, you can contact us at the following e-mail address: katrin@clerita.ee.
4.6. If a person finds that the processing of their data violates their rights, they may file a complaint with the Data Protection Inspectorate.
5. Final provisions
5.1. These data protection terms have been prepared in accordance with European Union Regulation (EU) No. 2016/679 on the protection of personal data and on the free movement of such data, as well as the Estonian Personal Data Protection Act and other relevant Estonian and European Union legislation.
5.2. The data processor has the right to change these data protection conditions in part or in full by informing data subjects of the changes via the website www.clerita.ee.
Contact
If you have any questions, please contact:
Clerita OÜ
E-mail: katrin@clerita.ee
Address: Vainu, Põhara village, Pärnu city, Pärnu county, 88318
Phone number: +3725853965