I didn’t step into the field of social work with a grand plan to change the world. I entered this path with a quiet sense that I wanted to be present for those who need it most. It became clear to me within the first years of working that this is not a job you can do with skills and knowledge alone. It’s a role that requires you to show up as a human being — to listen, to notice, to care.
Over the years, I have supported clients directly and worked alongside teams as a trainer. For some time, I stepped away from the social field to take on development and leadership roles in the education sector. That period, along with the knowledge and experience I gained, has only strengthened my conviction and given me clarity: I want to return and contribute through training and support — right where my heart truly lies — in social work, supporting both people and professionals.
Every role and every encounter has taught me something meaningful — most of all, that compassion is not a weakness. It is one of the greatest strengths a person can bring to their work. Working with heart doesn’t mean burning out or being overly emotional — it means being present, truly listening, making conscious choices, and acting with responsibility rather than on autopilot.
For me, working with heart also means truly listening. Not just to what’s happening on the surface — but to what’s being said between the words. One of the most profound moments in my professional life was when someone said to me, “You didn’t offer a solution, but I felt like someone finally truly listened to me.” That sentence has stayed with me. We can’t always change the situation, but we can change how a person feels within it.
Today, my role is shifting. I am increasingly given the opportunity to support those who support others — as a trainer, advisor, and listener. My goal is to create spaces where professionals can recharge, reflect, and grow. Because strong professionals don’t just appear — they need time, space, understanding, and support.
This blog will be a space where I occasionally share my thoughts, experiences, observations, and lessons learned. Not to provide the “right answers,” but to offer reflection and a sense of recognition to those who also work with heart.
If you feel like sharing, I’d love to hear — what does working with heart mean to you?
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