Practical and meaningful trainings and workshops that help you improve your skills and knowledge. The trainings focus on supporting people, teamwork, communication skills and other important areas. Each training is tailored to the needs of the participants and the specifics of the field.
Genuine Listening – Developing Conscious Listening Skills in Social Work
Short description:The training supports participants' conscious listening skills by providing practical tools for active listening and for recognizing and overcoming listening barriers.
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The focus is on trust-building communication with vulnerable target groups. The training is inclusive, featuring short lectures, discussions, and practical exercises. Participants have the opportunity to reflect on their listening styles, share experiences, and learn both from the trainer and from each other.
Learning outcome
-understands the role and impact of listening in social work;
-is aware of the main barriers to listening and knows how to overcome them;
-is familiar with active listening techniques and is able to apply them.
Target group:Professionals in the social sector who work with vulnerable groups and are engaged in daily tasks that involve listening, understanding, and establishing supportive relationships
Duration:8 akh
Empathetic communication with vulnerable target groups
Short description:The training develops participants' empathy and covers communication techniques that help establish safe and supportive contact with vulnerable target groups.
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The training focuses on empathetic listening, understanding emotions, and the importance of supportive language and body language. The practical and engaging format includes short lectures, discussions, pair and group work, all supporting participants' personal and professional development.
Learning outcome
-understands the role and importance of empathy in social work;
-is aware of the impact of emotions on communication and is able to manage them consciously;
-understands the principles of empathetic communication and how to apply them.
Target group:Social sector professionals who wish to deepen their empathetic communication skills to more effectively support and build trusting relationships with clients.
Duration:8 akh
Boundary-setting and self-care skills for social workers
Short description:The training supports social workers in developing the ability to set and maintain professional boundaries and to build effective self-care strategies in order to prevent burnout and maintain well-being
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The training focuses on raising awareness of one's own needs, stress management, and boundary-respecting communication with both clients and colleagues. It is practical and inclusive, incorporating various formats that support participant learning.
Learning outcome:
-understands the importance of self-care and boundaries in the context of social work;
-is able to set and maintain professional boundaries in communication;
-is familiar with effective stress management and recovery methods and is aware how to apply them.
Target group:Social sector professionals who wish to strengthen their skills in maintaining professional boundaries and develop self-care practices to support their mental well-being at work.
Duration: 6 akh
Training for Internship Supervisors: Skills in Mentoring and Providing Feedback
Short description:The training develops practice supervisors’ skills in mentoring and providing feedback to support interns’ learning and development across various fields
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The training focuses on effective coaching methods, providing constructive feedback, and the ability to motivate and support interns in their work. It includes various practical exercises, creating an inclusive learning environment.
Learning outcome
- understands the importance of coaching and feedback in supporting the intern’s learning and professional development;
-is familiar with various coaching and communication strategies for guiding the internship process and knows how to apply them;
-understands the principles of providing constructive, development-supportive, and motivating feedback and knows how to apply them in various coaching situations.
Target group:Internship supervisors and mentors across various fields who wish to develop their mentoring and feedback skills.
Duration: 6 akh
For custom trainings, the content and scope can be adjusted to fit the client’s needs. Trainings can be conducted at the client’s premises, in venues organized by the trainer, or online. The price for custom trainings is determined in cooperation with the client, based on the scope of the training and the conditions of its delivery.
Would you like to request a training or receive more information? Feel free to contact by calling +372 5853 9065, emailing katrin@clerita.ee , or using contact form